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Facility Management (FM)

Facility management is classically concerned with technical devices and equipment in customers' buildings. The strategy here is to maintain the value of building objects in the long term.

In its native version, the term could be understood as building management

The transition to more abstract technical systems then takes place in the concept of service lifecycle management.

From the point of view of the technical service provider, who carries out his work on site at his customers' plants, the following information segments are usually of interest

Recognize geographic exposure
  • this is classically reflected in the term 'building management'
Maintain customer relationships
  • several customers are involved in one building maintenance
  • one customer often owns several building objects
Integrate third party actors
  • control involved suppliers and service providers
Coordinate staff
  • organize and dispatch resources