Informations

• the orthogonal information structure needs very few words
  • the choice of words is more consistently focused on invoicing
  • the information is filed in a targeted manner
  • the order items are formulated in a more standardized way

• the easy integration of photos with smartphone (camera), tablet or PC brings many advantages, especially for (repetitive) jobs (= subscriptions)
  • installation, building zones, building plans
  • picture documentation (repair service)
  • product picture, schemas

• Contract documents, contract information for subscriptions
• User manuals, product descriptions
• Order form, purchase order
• Delivery bill

• buildings, clients
• date, collaborator, mandate

• Hourly report of the employee
• Work report for the customer
  • =commercial report as a basis for invoicing
• order summary
  • for customer
  • exhausted for internal use

• resources are calculated over larger periods of time and presented in an understandable way
  • Annual analysis per building/customer
    • collaborator hours
    • total hours per year

• collaborator spectrum (who, how, when)

• the long-standing business activity is constantly mapped

• Acquisition base
• Offer Reference
• Control tool for invoicing

• Store and bill 'once only' without follow-up orders
  • this information is also often called up many times over the course of time.

Many elements of a business process are consulted again and again over time - without having changed in the meantime.

• Client
  • the orderer of orders is
  • customer addresses
• Building
  • building addresses
  • mission location
  • contact addresses
• Subscription
  • work specifications
  • date of intervention

• The missing information costs a lot of time and tempts you
  • and usually provokes false information

• The most expensive element in the structured information structure is ultimately the wrong information. It quickly becomes a problem, because ignorance or 'false intuition' lead to execution errors that can no longer be logically justified.

• staff fluctuation
  • departure
  • retirement
• human memory

• paper
  • archiving system
• electronic data carriers
• personalized knowledge carriers
  • faithful employment relationships

• Vertragsinformationen werden hinterlegt 
  • restriktiv konsultierbar
• Jahres-Übersicht (Monitoring)

• jährliche Arbeitsmodule sind definiert
  • Stundendirektiven sind festgelegt
• die Historie reflektiert die Vergangenheit

• Bestelladresse
• Rechnungsadresse

• Ansprechspersonen
  • Zugang
  • Rapport, Hauswart
• Bewohner

• Contract information is stored
  • restricted consultable
• Annual overview (Monitoring)

• annual working modules are defined
  • Hourly directives are defined
• the history reflects the past

• ordering address
• billing address

• contact persons
  • entrance
• Rapport, Caretaker
• denizen

• Gebäude geographisch finden
  • Adresse
  • Ansprechperson
• Historie erkennen

• langjährige Auftragsdynamik des Kunden erkennen
• Fakturierungsabteilung unterstützen

• komplexe Gebäudestrukturen verstehen
• mehrere Hundert Aufträge im Jahr
• Historie abrufen
• Abos strukturiert erfassen

• Betreuung mehrerer Hundert Objekte eine Immobilienverwaltung
• mehrere Hundert Aufträge pro Jahr
• Kunden-Referenz, Bestellreferenz

• find buildings geographically
  • Address
  • point of contact
• Recognize history

• Recognize the long-term order dynamics of the customer
• Support invoicing department

• understand complex building structures
• several hundred orders per year
• Retrieve history
• Structured Subscription Entry

• Management of several hundred properties a real estate management company
• several hundred orders per year
• Customer Reference, Order Reference