Image documentation in particular makes it possible to think one's way into a problem or job context in just a few moments.
Information Framework
To a certain extent, 'Organizatrice' provides you with the logical frameworks so that you can set up your information building in such a way that it corresponds to your operational functionalities.
Specifically, this framework mainly represents the human aspects of a company and is therefore "employee-centered"
- Authority
- the hierarchical relationships are thus defined
- Role
- actually reflects the operational competence
- Responsibility
- the responsibilities are reflected in assigned tasks, assignments and long-term mandates
In a sense, the information framework represents the "organizational structure" of a company.
- Structural organization
- Wikipedia
Information - Flow
New information screens are created daily in the structured information framework, which typically depict your business activities.
The information flows are regulated in the "process organization" in such a way that the order load can be processed efficiently and economically. These information flows are reflected in the focused operational perspectives
- Customers
- offers, orders, subscriptions, projects
- Buildings
- interventions, history, contacts
- Services
- contractors, providers and suppliers
- Collaborators
- execution, reports
All these operational aspects and players are closely linked in terms of administration and execution and should be included in the work process in a targeted manner
- Process organisation
- Wikipedia
Text informationen
- the orthogonal information structure needs very few words
- the choice of words is more consistently focused on invoicing
- the information is filed in a targeted manner
- the order items are formulated in a more standardized way
Image information
- the easy integration of photos with smartphone (camera), tablet or PC brings many advantages, especially for (repetitive) jobs (= subscriptions)
- installation, building zones, building plans
- picture documentation (repair service)
- product picture, schemas
Documents Pdf
- Contract documents, contract information for subscriptions
- User manuals, product descriptions
- Order form, purchase order
- Delivery bill
Context
- buildings, clients
- date, collaborator, mandate
Reports
- Hourly report of the employee
- Work report for the customer
- =commercial report as a basis for invoicing
- order summary
- for customer
- exhausted for internal use
Analytics
- resources are calculated over larger periods of time and presented in an understandable way
- Annual analysis per building/customer
- collaborator hours
- total hours per year
- Annual analysis per building/customer
History
- collaborator spectrum (who, how, when)
Archive
- the long-standing business activity is constantly mapped
Customer service
- Acquisition base
- Offer Reference
- Control tool for invoicing
Most information in normal business operations is consulted more than once.
One-way information
- Store and bill 'once only' without follow-up orders
- this information is also often called up many times over the course of time.
Multiple-Informations
Many elements of a business process are consulted again and again over time - without having changed in the meantime.
- Client
- the orderer of orders is
- customer addresses
- Building
- building addresses
- mission location
- contact addresses
- Subscription
- work specifications
- date of intervention
Missing information
- The missing information costs a lot of time and tempts you
- and usually provokes false information
Wrong information
- The most expensive element in the structured information structure is ultimately the wrong information. It quickly becomes a problem, because ignorance or 'false intuition' lead to execution errors that can no longer be logically justified.
The long-term availability of information depends very much on how standardized and systematized it is stored and finally presented.
Information volatilization
- staff fluctuation
- departure
- retirement
- human memory
Long-term consolidation of information
- paper
- archiving system
- electronic data carriers
- personalized knowledge carriers
- faithful employment relationships